Randi Hudson went above and beyond in providing thoughtful and inciteful recommendations for a new homeowners insurance policy. I was victimized by another agency in another city and Randi's calm and helpful efforts brought me to a successful resolution to may problem and a new affordable policy.
I never had car insurance before, so when I was recommended to this agency by a friend I had a lot of questions to ask. They did not hesitate to answer any questions I had about terminology, or what kind of plans I can choose from. Randi helped a ton in figuring out the best coverage for my car that I can afford. I would highly recommend them, they've been really helpful.
The fabulous folks at C. Don Filer insurance agency in Arlington, have made dealing with insurance policies and claims so much easier! When my son got in his first accident, they were there to help guide me through the challenge. When my older kids wanted to start 'Adulting' and get policies on their own, my good friend Randi was there to help, making the process smooth and seamless. It is wonderful to have that 'Small-town" feeling when you visit your insurance office. I really appreciate this fantastic insurance company, and the great people they employ.
Insurance generally confuses me, but Nick, my RGIA agent, has made insurance -- formerly a complicated, befuddling pain in the butt -- a breeze. He'll explain all the jargon, advise you on policies based on what he thinks you need (he doesn't try to sell you stuff that's overpriced or that you won't use!) and will always answer all your questions thoughtfully.
I have homeowners and car insurance through RGIA and they recently saved me more than $500 on car insurance, which, in my estimation, makes this place much better than Geico.
The customer service is good, you'll always talk to a real person, they won't transfer you around a gazillion times, and best of all, you do generally feel as if they're always looking out for YOU. Not their bottom line.
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